CMDL24P
Details
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Product Brief
This mini docking station allows you to connect a Windows laptop, MacBook or Chromebook with a USB-C port to two 4K HDMI displays and other peripherals to increase productivity and tidy your workspace
Features
• Connect two monitors, a keyboard and mouse, USB storage devices, a wired network and other USB peripherals all via a single USB-C connection
• Run dual monitors in extended desktop mode for Windows
• Supports two monitors at 4K Ultra HD 3840 x 2160 @60Hz
• Supports two monitors at Full HD 1920 x 1080 @60Hz
• 2 x HDMI monitor ports
• 2 x USB-A 3.0 data ports (5Gbps)
• 1 x USB-C 3.1 data port (5Gbps)
• 1 x USB-A 2.0 data port
• 1 x RJ45 Gigabit Ethernet network port
• 1 x USB-C female port for up to 90W of power pass through (power adapter not included)
Downloads
User Manual
Driver Download DisplayLink Manager for MacOS or update Drivers for Windows, Mac & Chrome here
Driver
Download DisplayLink Manager for MacOS or update Drivers for Windows, Mac & Chrome hereFAQ
Q: I have plugged in my monitors but I don't have any display on any of my monitors, what should I do?
A: Although Windows and ChromeOS have DisplayLink Drivers natively installed in the Operating system they may need updating. When you plug in a DisplayLink product and get no display then always update to the Latest Divers Here first. In 99% of cases, once these are updated your displays will work. If you are a MacOS user then refer to the section of the User Manual that explains how to install the DisplayLink Manager. The DisplayLink Manager has to be running on MacOS for DisplayLink to work. If these steps do not solve your problem then please contact Comsol support on Live Chat or here and one of our team will give you further assistance
Q: I've been using the dock for a few hours and it feels quite hot to touch, is that normal?
A: This is completely normal, there is a lot going on inside your product with several Integrated Chipsets providing displays, data and power to your laptop. Please always ensure your dock is positioned in a well ventilated area and not left on fabric like a bedding or a lounge for extended periods of time to help keep your product cooler
Q: I only have one extra monitor, will this product work for me?
A: Absolutely The CMDL24P has much more to offer than just displays, and it gives you future proofing for if you ever upscale your workstation to more monitors
Q: I have a Mac, will this work for me?
A: Yes, this Docking Station works on a DisplayLink chipset making it a Universal multiple monitor dock for Windows, Mac or Chrome. On MacOS systems you will have to install the DisplayLink manager software to display multiple monitors
Q: I have the LAN port connected but I cant access the Internet
A: Check the LED lights on the RJ45 port, if your green LED is illuminated you have a successful connection to your network. If you have this green light but no yellow light which shows activity check your network adapter, router or contact your ISP to ensure your Internet connection is active
Q: The dock is connected but is unresponsive, what should i do?
A: Sometimes after a longer period of inactivity the sleep function may not wake up in normal way. In this case, or if the dock becomes unresponsive, first try unplugging and re plugging the USB-C connection, if this fails, disconnect the dock from the power and re boot your system, if you are still having problems please contact Comsol support
Q: I plugged in my dock but I get the same image on all of my screens. How do I get different images on each screen?
A: Right click the mouse on your desktop and select “Display Settings” In this App, scroll down to find the “Multiple Displays” dropdown menu and select the “Extend desktop to this display” option. This app is where you can also select your desired resolution of your display and in the "Advanced Display Settings” you can also select your desired screen refresh rate
Q: This dock has 4 Display outputs, can I use them all?
A: This dock supports a maximum of 2 external displays at one time. You can run any combination of 2 x HDMI, 2 x DisplayPort or 1 of each
Q: Does the Power Pass through function work when I use the USB-C to USB-A adapter as the host connection?
A: Power Pass through is only supported when the Docking Station is connected to the laptop using the USB-C to USB-C cable as the host connection
A: Although Windows and ChromeOS have DisplayLink Drivers natively installed in the Operating system they may need updating. When you plug in a DisplayLink product and get no display then always update to the Latest Divers Here first. In 99% of cases, once these are updated your displays will work. If you are a MacOS user then refer to the section of the User Manual that explains how to install the DisplayLink Manager. The DisplayLink Manager has to be running on MacOS for DisplayLink to work. If these steps do not solve your problem then please contact Comsol support on Live Chat or here and one of our team will give you further assistance
Q: I've been using the dock for a few hours and it feels quite hot to touch, is that normal?
A: This is completely normal, there is a lot going on inside your product with several Integrated Chipsets providing displays, data and power to your laptop. Please always ensure your dock is positioned in a well ventilated area and not left on fabric like a bedding or a lounge for extended periods of time to help keep your product cooler
Q: I only have one extra monitor, will this product work for me?
A: Absolutely The CMDL24P has much more to offer than just displays, and it gives you future proofing for if you ever upscale your workstation to more monitors
Q: I have a Mac, will this work for me?
A: Yes, this Docking Station works on a DisplayLink chipset making it a Universal multiple monitor dock for Windows, Mac or Chrome. On MacOS systems you will have to install the DisplayLink manager software to display multiple monitors
Q: I have the LAN port connected but I cant access the Internet
A: Check the LED lights on the RJ45 port, if your green LED is illuminated you have a successful connection to your network. If you have this green light but no yellow light which shows activity check your network adapter, router or contact your ISP to ensure your Internet connection is active
Q: The dock is connected but is unresponsive, what should i do?
A: Sometimes after a longer period of inactivity the sleep function may not wake up in normal way. In this case, or if the dock becomes unresponsive, first try unplugging and re plugging the USB-C connection, if this fails, disconnect the dock from the power and re boot your system, if you are still having problems please contact Comsol support
Q: I plugged in my dock but I get the same image on all of my screens. How do I get different images on each screen?
A: Right click the mouse on your desktop and select “Display Settings” In this App, scroll down to find the “Multiple Displays” dropdown menu and select the “Extend desktop to this display” option. This app is where you can also select your desired resolution of your display and in the "Advanced Display Settings” you can also select your desired screen refresh rate
Q: This dock has 4 Display outputs, can I use them all?
A: This dock supports a maximum of 2 external displays at one time. You can run any combination of 2 x HDMI, 2 x DisplayPort or 1 of each
Q: Does the Power Pass through function work when I use the USB-C to USB-A adapter as the host connection?
A: Power Pass through is only supported when the Docking Station is connected to the laptop using the USB-C to USB-C cable as the host connection