Q: I have plugged in the adapter but my display does not work, what do I need to do?
A: The drivers for this adapter are on the adapter like a flash drive. When you plug in the adapter a window should appear. Run the installer and then you must restart your computer for the display to work. You can also find the drivers in a link in the "Downloads" tab of this page. If you are still having trouble contact the support team either through the "Live Chat" on the website or by sending a message here Q: I have a Mac, will this work for me?
A: Yes this product has drivers for Windows and MacOSQ: I plugged in my adapter but I get the same image on both screens. How do I get different images on each screen?
A: This adapter does not support two independent displays, it is designed to be either HDMI or VGA. If you connect both simultaneously you will get the same display on both screens